RO 2000 Fine for Not Using Sahala Platform for Quarantine Bookings

28 March 2021

Repeat violators face another RO 2000 fine and closure of their operations for one month.

The Minister of Heritage and Tourism, His excellency Salim bin Mohammed bin Said al Mahrouqi, has issued a Ministerial Decision to penalise any travel and tourism agency or hotel establishment for making any bookings without using the Sahala platform.

The Supreme Committee for dealing with COVID-19 recently made it mandatory for travellers arriving in Oman to book hotels for quarantine strictly through the Sahala platform. He further explained that the ministry will monitor hotels and travel and tourism agencies to ensure that they comply with the Supreme Committee’s decisions. 

The municipality is also attempting to minimise the financial impact of COVID-19 and has suspended tax collection from several entities till the end of December 2021: “based on the economic stimulus plan to mitigate the repercussions of the COVID-19 crisis, it has been decided to suspend the collection of the municipality tax that is collected from hotels, tourist restaurants, cinemas, amusement and entertainment centres, until the end of December 2021.”

Violations and fines:

  • Failure to register on Sahala platform and not activating the monitoring devices issued by the concerned authority: RO 2000 
  • Failure to contact health institutions to treat isolated cases that require medical intervention: RO 1000
  • Failure to inform specialists in ROP and Relief and Shelter Sector of cases that violate the requirements of institutional isolation: RO 1000
  • Allowing isolated individuals to leave the facility or move between rooms or permitting outside visitors: RO 1000
  • Increasing rents for hotel rooms designated for institutional quarantine: RO 500 
  • Failure to maintain cleanliness and quality of services: RO 500 
  • Isolating more than one person in one room: RO 1000
  • Failure to designate 3% of rooms in the facility for COVID-19 cases: RO 1000
  • Failure to adhere to guidelines on COVID-19: RO 1000

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